FAQ

HOW CAN I MEET WITH YOU?

I see all clients by appointment only. For security reasons, our meetings will always be in a public place, like a local cafe. Just send me an email to let me know you’re interested in working with me and I’ll be in touch to arrange a time to suit both of us.

HOW MUCH DOES IT COST TO MAKE A CUSTOM PIECE?

How long is a piece of string? The cost will depend on your choice of stones and materials, as well as the complexity of the design. Of course, there’s lots of ways to keep the price affordable, without compromising on the wow factor, so I can work to your budget.

HOW LONG DOES IT TAKE TO MAKE A HANDMADE PIECE OF JEWELLERY?

Typically between 4-8 weeks, depending on the complexity of your item. And, of course, if you have a deadline, I’m happy to work with you to ensure I can deliver your dream design in plenty of time. If you send me an email with what you have in mind I’ll advise the quickest timeframe we can work to.

I’D LIKE YOU TO REPAIR MY JEWELLERY, HOW DO I KNOW IT WILL BE SAFE?

Like all professional jewellers, I have a variety of security measures in place to ensure your items are secure while I’m bringing them back to their former glory. Also, as a certified manufacturing jeweller with a registered business, I have all the necessary security procedures in place and I’m fully insured if an unforeseeable circumstance arose.

 

WHY CHOOSE HANDMADE?

Each piece is crafted by hand to the highest quality so you can pass down from generation to generation. Unlike mass produced jewellery, your piece will be one of a kind and hand manufactured by a fully qualified jeweller and not a machine. Mass produced pieces tend to be cast in lower quality metals and tend to be hollowed out in areas. With a handmade piece, higher qaulities of metal are used and no pieces are hollowed out which assures the piece to last a lifetime so you can pass it down from one generation to the next.

WHERE DO YOU BUY YOUR DIAMONDS AND GEMSTONES? HOW DO I KNOW I AM GETTING WHAT I PAID FOR?

All diamonds are bought through reputable merchants. Diamonds over a certain weight come with a GIA certificate and will be laser inscribed with their identification code.  All gemstones are purchased through reputable merchants here within Australia.

IF I LIVE OVERSEAS CAN I STILL ORDER A CUSTOM HAND MAKE?

Yes! There are many ways we can arrange meetings via phone, email or even Skype. Just contact me via one of the options and we will get your design underway.

HOW DOES PAYMENT WORK?

A 50% deposit is needed upfront to begin the manufacturing process of your piece. The remaining balance must be paid before the collection of the item. Forms of payment accepted are; Cash, Eftpos, credit/debit card, direct transfer.

 

CONTACT

Adelaide SA 5000, Australia

0459955680

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